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Browse the common questions below, or reach out directly and we'll get back to you as fast as possible.
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Message @FivAlertsBotCommon Questions
How do I get started?
Install the FivAlerts Chrome extension, message @FivAlertsBot on Telegram to get your code, then paste it in the extension popup. You're connected in under a minute.
The extension isn't sending alerts. What do I do?
Make sure your Fiverr inbox tab is open in Chrome and you're logged in. The extension needs that tab active to detect new messages. Try clicking the extension icon and reconnecting.
How do I disconnect or reset my account?
Send /disconnect to @FivAlertsBot on Telegram. This unlinks your account instantly. To reconnect, simply message the bot again for a fresh code.
My Telegram bot isn't responding.
Make sure you're messaging @FivAlertsBot (official bot). If it's unresponsive, try sending /start to restart the session.
Is my Fiverr account safe?
Yes. FivAlerts never asks for your Fiverr password. It reads only the inbox page you already have open — the same way you would manually.
Still stuck?
Email us at fivalerts@gmail.com with a description of your issue and we'll sort it out.